Automatic notifications and reminders
Automatic notifications
* Indicates that the Corresponding Editor is automatically copied into a reminder email. This can be used as a prompt to follow-up with authors or reviewers (e.g. with an Ad hoc email) or to change a due date.
Editors
Editorial Manager sends automatic notifications when certain events occur in the system. These notifications are set at role level: all Managing Editors will automatically receive the same notifications, for their Section/Category.
Managing Editors will receive notifications for the following events:
- New or revised submission received
- Error building PDF
- Editor declines assignment
- Editor suggests reviewers
- Peer review comments complete
- Editorial task complete
If you assign an Editor to a particular review, using Assign Editor, this person will receive all notifications related to this review.
If you would like to change your notification settings in EM, please contact Cochrane Support.
Authors
Authors receive automatic notifications related to actions in the system. The following actions will trigger an email to authors:
- New or revised submission received - confirmation of manuscript number
- Co-author requests confirmation of author status
- Change of due date for new or revised submission*
Reviewers
Reviewers receive automatic notifications related to actions in the system. The following actions will trigger an email to reviewers:
- Reviewer agrees to or declines invitation - confirmation of decision
- Reviewer uninvited if invitation not accepted or declined within 7 days
- Change of due date for reviewer comments*
- Thank you for completed review
Automatic reminders
Editorial Manager sends automatic reminders to authors and reviewers related to invitations, assignments and tasks. These notifications are set at Network level. If you would like to configure additional reminders for your Section/Category, please contact Cochrane Support.
Authors
Automatic reminders will be sent to authors at the following timepoints:
Invitation
- Invitation not accepted or declined - 3 days before, day of, 3 days after invitation response date
Submissions and revisions
- Before protocol submission due - 45, 28, 7 days before due date
- Before review submission due - 180, 28, 7 days before due date
- Before protocol revision due - 45, 7 days before due date
- Before review revision due - 30, 7 days before due date
- After submission or revision due - 7, 14, 28 days after due date* (see overdue reminders to authors)
Reviewers
Automatic reminders will be sent to reviewers at the following timepoints:
Invitation
- Invitation not accepted or declined - 4 days before invitation response date
Reviews and comments
- Partially saved comments - 2 days after partial save*
- Before comments due - 7, 1 days before due date
- After comments due due - 3, 7 days after due date
Overdue reminders to authors
7 days
Dear %NAME%,
Thank you for agreeing to submit "%ARTICLE_TITLE%" to Cochrane %SECTION_CATEGORY%. When you were invited we set a submission due date of %INVITED_SUBMISSION_DUE_DATE%.
As this deadline has now passed, please contact us and let us know when we may expect your draft. If you think you might encounter any problems or further delays, please let us know as soon as possible.
Once you are ready please log in to Editorial Manager to submit your invited article.
To submit your invited manuscript:
1. Log on to Editorial Manager with your Cochrane Account..
2. On your "Author Main Menu," click on "My Accepted Invitations."
3. Click on "Submit Invited Manuscript" and submit your article as instructed.
NOTE: As the person who receives and accepts this invitation to submit, you are the official designated corresponding author.
Best wishes,
Cochrane %SECTION_CATEGORY%
THIS IS AN AUTOMATED REMINDER MESSAGE FROM COCHRANE %SECTION_CATEGORY%. TO RESPOND, PLEASE EMAIL %CORR_ED_EMAIL%.
14 days
Dear %NAME%,
This is a reminder that you have agreed to submit a Cochrane Review: %ARTICLE_TITLE% to Cochrane %SECTION_CATEGORY%. Your submission is now two weeks' overdue.
Please contact your Managing Editor as soon as possible with an update on the status of this %ARTICLE_TYPE%, and to discuss an appropriate revised deadline.
Please note that if reviews are not submitted by expected deadlines, or you do not respond to reminders, Cochrane reserves the right to reject your review and/or transfer it to a different author team. Please see the Cochrane rejection policy.
If your draft is ready for submission, please follow the instructions below:
To submit your review:
1. Log on to Editorial Manager at %JOURNAL_URL% with your Cochrane Account..
2. On your "Author Main Menu," click on "My Accepted Invitations" or "Submissions Needing Revision".
3. Click on "Submit Invited Manuscript" or "Revise Submission" and submit your article as instructed.
NOTE: Only the official designated corresponding author can submit this draft to Editorial Manager. If the corresponding author is no longer able to submit, please let us know and we can transfer this role to another member of the author team.
We look forward to hearing from you soon.
Best wishes,
Cochrane %SECTION_CATEGORY%
THIS IS AN AUTOMATED REMINDER MESSAGE FROM COCHRANE %SECTION_CATEGORY%. TO RESPOND, PLEASE EMAIL %CORR_ED_EMAIL%.
28 days
Dear %NAME%,
We previously contacted you with a reminder that your Cochrane Review: %ARTICLE_TITLE% was due to be submitted to Cochrane %SECTION_CATEGORY%. This submission is now four weeks' overdue.
Please contact your Managing Editor with an update on the status of your review and to discuss an appropriate revised deadline. If you require any support from the editorial team, or if you have any queries that we can help with, please do let us know. If your draft is ready for submission, please follow the instructions below:
To submit your review:
1. Log on to Editorial Manager at %JOURNAL_URL% with your Cochrane Account.
2. On your "Author Main Menu," click on "My Accepted Invitations" or "Submissions Needing Revision".
3. Click on "Submit Invited Manuscript" or "Revise Submission" and submit your article as instructed.
PLEASE NOTE: as the official designated corresponding author, only you can submit this draft to Editorial Manager. If you are no longer able to act as corresponding author, please let us know and we can arrange to transfer this role to another member of the author team.
If we do not hear back from you in response to this email, the editorial team will discuss the future of your review and how best to proceed. If authors do not respond to emails or do not meet agreed deadlines, Cochrane reserves the right to reject your review and/or transfer it to a different author team. Please see Cochrane's rejection policy.
We look forward to hearing from you soon.
Best wishes,
Cochrane %SECTION_CATEGORY%
THIS IS AN AUTOMATED REMINDER MESSAGE FROM COCHRANE %SECTION_CATEGORY%. TO RESPOND, PLEASE EMAIL %CORR_ED_EMAIL%.