The Email option for a person lets you quickly open a new email addressed to the chosen person in your standard email software.

  • Note: The Email option only works if you have a default email client set up on your computer, or you have specified a webmail provider under Preferences.

You can also select a set of people and then generate an email to them, see Export contact details.

Email a contact

  1. Find the person you want to email (e.g., by using Quick Search).
  2. Right-click the name and choose Email. Your default email software opens a new email using the primary email of the person in the 'To:'  field.

Email the authors on a review

  1. Right-click the review and choose Email All Authors. Your default email software opens a new email using the primary email of all authors in the 'To:' field.

Invalid email addresses

The facility to mark a contact's email address as invalid in Archie, is listed for development.

If you email a contact, and receive an autoreply or bounceback message indicating that the address is no longer valid (hard bounce), please do the following:

  • Retain the primary email address on the record.
  • Send a message to the contact's secondary address (if one is stored), to confirm if this should become the primary email.
  • Add a note to the person’s record in Archie to indicate the address is invalid:
  1. On Notes tab of person record click New
  2. Title: Invalid email address
  3. Note text: Hard bounce on primary email received [date]. Email invalid.
  4. Save
  5. Note saved: OK
  6. On Sharing tab of Note window, select Public
  7. Save and Exit