Comments on a Cochrane Review Reviews or Protocol Protocols can be received at any time after publication and will be . Following initial screening, submitted Comments are sent to the Feedback Managing Editor and the Managing Feedback Editor of the responsible Cochrane Review Group (CRG), following initial screening by an Editor in . Comments on Editorials are passed directly to the Cochrane Editorial & Methods Department (EMD). Comments on Editorials are passed directly to the EMD. Screening looks for:
Screening is done by the Comments Support team in the EMD and looks for comments that are not about the Cochrane Review (e.g. comments about the website functionality, access, or display) ; or comments that are offensive, nonsensical, duplicates, or spam; and comments that arise from system errors or system testing (e. g. duplicate entries). These comments may be are dealt with and replied to (or disregardeddiscarded) by EMD or Wiley staffthe Comments Support team.
The CRG should appoint a Feedback Editor and establish processes for handling comments they receive, track monitoring the progress of each comment and any decisions made on how the comment is handled. The Feedback Editor's main task is tasks are to assess and edit comments , and advise the CRG on a course of action. The Managing Editor's main task is to publish tasks are to communicate with the Comments Support team about publishing the comment and any associated changes to the Review or Protocolresponses, and to assist the Feedback Editor in communication with the review authors.
The Feedback Editor will ensure that the comment and language are appropriate and refer it the comment to the review authors for authors to consider what actions might be needed and whether the authors or the Group wish to publish a response. The incoming comment should be sent to all review authors. The Contact Person for the review has primary responsibility for corresponding with the Feedback Editor and for responding to the comment.