Solutions to reported problems in RevMan Web


If you experience any issues not listed here, please use the Problem reporting form to let us know.

SummaryDescriptionHow to avoid this issue
Check out to RevMan 5 is not possible if invalid content has been inserted in RevMan Web.

If you have inserted invalid content while working in RevMan Web, you may see error messages when you:
- try to check out the review to edit it in RevMan 5
- access the review in another tool such as GRADEpro

Invalid content may include a figure added without a file and not properly deleted, material added from an online source which contains incompatible formatting, references where certain fields contain more than 50 characters (creates problems with XML formatting).

Work in RevMan Web without checking out into RevMan 5.

Type text directly into RevMan Web without copying from another source. 

If you are inserting material from an online source, please consider copying the text into Notepad first, to remove incompatible formatting, before pasting into RevMan Web. 

Copy and paste from another source when track changes is switched on.

When copying and pasting text from Word or another source with track changes switched on in RevMan Web, track changes will only be visible when you click to leave the text box.

Type text directly into RevMan Web without copying from another source. 

If you are inserting material from an online source, please consider copying the text into Notepad first, to remove incompatible formatting, before pasting into RevMan Web. 

PRISMA flow diagram breaks in Firefox.

When using Firefox and adding a PRISMA flow diagram, the flow diagram is not shown properly. 

Please use Chrome as your browser. RevMan Web is optimised for Chrome.