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I think there is a mistake in the English Review
You and your translators may sometimes have questions or identify errors about Reviews that you translate. We would like to encourage you to clarify doubts and raise issues before completing a translation, so that potential errors in the Review can be corrected and other translation teams can be alerted, too.
In such cases, please email support@cochrane.org with the following information:
- Review title
- CD number or DOI
- Short description of your question or the possible error, and in which section of the Review it appears
- Indicate if your request is high priority, for example, because the translation needs to be published urgently
The Cochrane support team will then email the Managing Editor of the concerned Review Group to resolve the query. In case a mistake was corrected and the Review re-published, we will update other translation teams who have translated the Review, so they can correct their translationIf you notice errors or are unsure about the meaning of some text while you translate, please do contact the Review Group directly, or Juliane Ried (juliane.ried@cochrane.org) and she will help resolve your query. It is important to report any mistakes or anything your think does not sound correct in English Reviews. Firstly, this allows the Review Group to amend and re-publish Reviews where necessary. It also gives an idea of common mistakes or oversights in the editing process, as well as wording that may be hard to understand, which can potentially be addressed in review authoring guidelines. Finally, it also means other translation teams, who may have already translated the same Review, can be notified.
I have a question about the English Review
As above, please contact Juliane Ried and she will help resolve your queryemail support@cochrane.org.
After publication…
When you publish translations they are sent to Archie automatically. From there, we publish them on the Cochrane Library within 2-3 hours, and after they have been successfully published on the Cochrane Library, they will be on cochrane.org within 1 further hour.
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If you need to make a small change to a published translation, you can do that directly in the ‘Completed’ section of your workflow. When you make a change and save it, your updated translation will automatically be published again.If you need to edit more than one string of a published translation, please return the strings to the ‘In Progress’ section using the ‘Reject’ function from the Actions dropdown, and don’t edit directly in the ‘Completed’ section. Every time you edit a string in the ‘Completed’ section, we receive a new version of the entire translation in Archie, and Archie starts publishing it, which is using up server capacity. It can take 2-3 hours from the time you publish a translation on Smartling until it is published on The Cochrane Library. That means: if you make several edits to the strings of one file in the ‘Completed’ section, we constantly receive new file versions, have to stop the ongoing publication process, and start publishing the new version.
I need to withdraw a published translation
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