Template letters
Emails sent to author, editors and reviewers are known as Letters in Editorial Manager. There are a large number of template letters stored in the system for use at different stages of the editorial process.
All template letters are editable on screen. Merge fields (information automatically populated when the email is sent) are shown with percentage marks, e.g. %FIRST_NAME%. You can select the Preview button when viewing any letter, to see the full text without merge fields.
For descriptors of all merge fields, see https://www.editorialmanager.com/robohelp/17.0/index.htm#t=Merge_Field_Quick_Reference_Guide.htm
Blinded links
Please note that if you are copied into a system email from Editorial Manager, any unique links for the recipient of the email will be converted into ********** in copy. This means you cannot forward system emails. Use the Edit and Resend option on the Correspondence History in Editorial Manager to resend emails if needed.
If you find you are regularly adding standard text into template emails, or if you would like to see the text of other stored templates, please contact support@cochrane.org.